The issuing of the ticket is subject to availability of space for pets on each journey, in the 3 existing types of accommodation, except for guide dogs and police dogs.

A maximum of two pets per person will be admitted.

Carriers must be properly closed and securely fastened during the journey. Dogs on pet sofas must always be kept on a leash.

Pets may not occupy seats, passageways or travel in the laps of passengers, and they must always remain on the ground.

Disturbance to other passengers and crew must be avoided. As the person responsible for your pet, you must collect all the waste it generates.

Pets travelling on board will always be subject to the responsibility and care of the passenger with whom they are travelling. This person is responsible for ensuring their correct behaviour, and compliance with applicable legislation and the rules of the shipping company. When boarding and disembarking, and depending on each case, for their own safety, pets must be kept on a leash, or stay in their corresponding carrier, bag or cage/terrarium. As stipulated in article 1905 of the Civil Code and article 24.3 of the Animal Welfare Act, the owner of the pet will be liable for any damage that the pet may cause to the ship, other animals, passengers or property. The shipping company will not be held responsible for damage caused by pets travelling on board.

If you know it is seasick, restrict its fluid intake and make sure it has defecated before leaving.

Even if the journey is short, take everything your pet might need: toys to entertain it, or materials to clean the kennel and leave it as you would like to find it.

Do not book a pet sofa if you are not comfortable in the presence of other animals.