Privacy Policy and WiFi Access

Data Controller: Fred. Olsen, S.A. (hereinafter THE ENTITY) Address: Edificio Fred. Olsen. - Polígono Industrial de Añaza, s/n. - 38111 S/C de Tenerife

Users must carefully read this PRIVACY POLICY AND WiFi ACCESS USE NOTICE, which has been drafted clearly and simply to facilitate understanding and to freely and voluntarily determine if they wish to provide their personal data to Fred. Olsen, S.A. and accept the usage policy. If you do not agree with the conditions shown, it is recommended that you do not use this service. 

WiFi ACCESS USE POLICY 

1. General Conditions

1.1. THE ENTITY hereby informs you that these conditions of use for WiFi access services aim to regulate their utilization and determine the access conditions to content and services made available to users via the Internet. WiFi access is free of charge for users as a self-service provision, with the competent communications network operator supplying the electronic communications and Internet access service you use. Furthermore, its use is subject to the terms and conditions established in this document.

1.2. The user is responsible for providing their own computer, mobile device, or equipment to access the Internet. THE ENTITY does not supply any technical or technological assistance or power source.

1.3. By accessing the Portal and using the WiFi access, the user accepts these conditions, which may be modified, fully or partially, without prior notice by THE ENTITY at any time; therefore, we recommend reviewing them periodically.

1.4. THE ENTITY has a specific bandwidth for Internet access, and the connection speed and service reliability may vary depending on numerous factors, including but not limited to: your device's capabilities, the wireless signal, the number of connected users, etc. THE ENTITY does not guarantee Internet access at all times, nor continuously, securely, or error-free. Likewise, it is not responsible if access is unstable, insecure, slow, or unavailable. THE ENTITY disclaims any liability that may arise from all of the above.

1.5. THE ENTITY reserves the right to monitor and log activity conducted through the WiFi network to supervise its use.

1.6. THE ENTITY will transfer all registered data, in the event of investigations, complaints, and legal proceedings, to the Administration, Public Bodies, Courts, Tribunals, and Law Enforcement Agencies that assist in information retrieval, clarification, assessment, and reporting of facts to the respective authority.

1.7. The user hereby declares to be over eighteen (18) years of age.

1.8. Minors require mandatory authorization from their parents and/or legal representatives to access and use WiFi services. THE ENTITY informs parents and/or legal representatives of minors that open and transparent Internet access is provided, which allows access to content or services that may be inappropriate or prohibited for minors. Parents and/or legal representatives of minors are reminded that it is their sole and exclusive responsibility to monitor and decide on the appropriate content or services for the minors in their care.

2. User Obligations

2.1. The user agrees to use the WiFi access service diligently and correctly, committing not to use it for activities contrary to law, morality, accepted social standards or for unlawful, prohibited, or harmful purposes against third-party rights and interests; the user also agrees not to make any use that could damage, disable, overload, impair, or impede the normal operation of the service, documents, files, and all types of content stored on any computer equipment accessible via the Internet. THE ENTITY disclaims any liability that may derive from these actions to the fullest extent permitted by law.

2.2. By way of example but not limitation, content containing the following is not permitted:

2.3. Likewise, by way of example but not limitation, the user agrees not to use, transmit, or disseminate:

3. Exclusion of Warranties

THE ENTITY offers no warranty regarding services the user intends to obtain from the Internet. By way of example but not limitation, it does not guarantee:

• The availability and continuity, at all times and from any location, of services made available to the user through WiFi access. 
• The quality levels, speed, and functionality of services made available to the user through the WiFi Portal. 
• The suitability or fitness for a particular and/or specific purpose of the services made available to the user through WiFi access. 
• The accuracy, precision, completeness, legality, reliability, timeliness, and usefulness of the services made available to the user through WiFi access. 
• The absence of viruses or other harmful elements in content or services provided through the WiFi Portal. 
• The non-existence of unauthorized access and/or the security of data stored and transmitted on Internet sites accessed via WiFi. 
• The technical availability, quality, accuracy, or truthfulness of third-party content and services that the user may access through the WiFi Portal. THE ENTITY exercises no control over them, disclaiming all liability regarding the services and content provided. 

4. Responsibilities

4.1. The user accepts and understands that access to and use of the WiFi Internet Access Portal is at their own risk.

4.2. THE ENTITY assumes no responsibility regarding the user's utilization of this service, nor for data or information transferred from the Internet. Furthermore, any warranty or liability for the use of access, services, and content is excluded. By way of example but not limitation, THE ENTITY's exemption from liability includes any liabilities derived from: the lack of availability and continuity of the access service operation; the interruption, suspension, or cancellation of access; information transmitted by users through the channel provided by this access service; damages of any nature that may be due to improper use of this service; unauthorized access by users to protected Internet sites using any hacking or cracking techniques, etc.; lack of service, slow connection speed, etc.; and damages of any nature that may be due to third parties gaining knowledge of the user's Internet use, or that may result from access and, where applicable, interception, deletion, alteration, modification, or manipulation in any way of communications and content of all kinds that users transmit, disseminate, store, make available, receive, obtain, or access through the service.

In no case shall THE ENTITY be liable for losses or damages of any kind arising from access to and/or use of the WiFi access. 

PRIVACY POLICY · DATA PROCESSING 

5. Information and Consent

The User is informed of how THE ENTITY collects, processes, and protects personal data provided through the WiFi Portal registration form, via registration through a third-party service (hereinafter, "Registrations"), as well as data from their connectivity session and any other data that may be provided to THE ENTITY in the future (hereinafter, "Connections"). 

6. Obligation to Provide Data

Data requested in the forms to access THE ENTITY's WiFi service are generally mandatory (unless otherwise specified in the required field) to fulfill the established purposes. Therefore, if they are not provided or are provided incorrectly, these requests cannot be addressed. 

7. Purpose

• To manage the registration and free use of THE ENTITY's WiFi Portal by the user. Registration and use of the WiFi Portal will allow THE ENTITY to analyze and determine user interests to improve products and services offered by THE ENTITY. 
• To manage the delivery of commercial communications from THE ENTITY. 

8. Retention Period

User data will be retained until the user requests deregistration from THE ENTITY, objects to, or revokes their consent, or failing that, for a maximum period of six years from collection. 

9. Processed Data

THE ENTITY may process the following categories of User data, depending on the WiFi access method used:

• Identification data: first name, last name, mobile phone number, email address. 
• User and/or customer identification codes or keys. 
• Device and connectivity data: MAC Address, Browsing data. 

10. Lawful Basis

11. Recipients

• Internally, departments that require access to fulfill obligations inherent to the activity, management, and compliance with applicable legislation will have access to your data. 
• Service providers, in their capacity as Data Processors with whom the corresponding contract has been executed, establishing the obligations and requirements set out by regulations. 
• In the event of investigations, complaints, and proceedings, to the Administration, Public Bodies, Courts, Tribunals, and Law Enforcement Agencies that assist in information retrieval, clarification, assessment, and reporting of facts to the respective authority. 

12. User Responsibility

The User:

• Guarantees that they are over 18 years of age and that the data provided to THE ENTITY are true, accurate, complete, and up to date. To this end, the User is responsible for the truthfulness of all communicated data and will keep the provided information appropriately updated to reflect their real situation. 
• Guarantees that they have informed third parties whose data they provide, if applicable, of the aspects contained in this document. Likewise, they guarantee having obtained their authorization to provide their data to THE ENTITY for the indicated purposes. 
• Will be responsible for false or inaccurate information provided through the Website and for direct or indirect damages caused to THE ENTITY or third parties. 

13. Commercial Communications

14. Rights

Applicable Law