Yes, all* tickets purchased at a conventional fare are valid for one year and the date, time, fare, and route can be modified up to one year after purchase. However, if when changing your ticket the fare also changes, an increase in costs might be applied.
*For special fares or offers, check the specific conditions.
When can I change the tickets purchased at the conventional fare?
If you need to make any modifications, it is not necessary to do so before your scheduled departure date; you have up to one year from the date of purchase to do so.
How can I change them?
You can make any modifications regarding the date, time, fare and/or vehicle data of your ticket through this link on our website.
To modify any other type of data (route, passenger data), you may contact our call centre by sending an email to firstname.lastname@example.org.
In case you need telephone assistance, you can call us at the following numbers: (+34) 902 100 107, (+34) 928 36 37 89 and (+34) 922 29 60 69.