· TRIPS BETWEEN THE 16TH AND 22ND OF APRIL: The islands in alert level 3 (Gran Canaria and Tenerife) have entry and exit restrictions, but allow trips for justified reasons and presenting the RESPONSIBLE DECLARATION. Doubts? More info here.
Information & ticketsOur hours are from Monday to Sunday from 8:00 a.m. to 8:00 p.m.
CERTIFICATION FOR SUBSIDIES AND OTHER DISCOUNTS.
In order for any additional subsidy or commercial discount to be applied, the requirements must have been proven prior to boarding. The ticket issued will indicate whether you should go to the Fred. Olsen Express' offices located at the port facilities to provide or update the necessary documentation, in which case you must be there sufficiently in advance before boarding.
NOTE: In the case of Military Subsidy, you must indicate your military ID card (TIM), and present it at boarding. assistance and information in relation to any incident with our services.