Information & ticketsOur hours are from Monday to Sunday from 8:00 a.m. to 8:00 p.m.
Consult all the hygiene safety measures implemented in our fleet
We keep our capacity reduced between 60% - 80% of our capacity of places to guarantee a wide social distance.
We guarantee exhaustive disinfection along with permanent cleaning of high-touch areas
To guarantee social distance also at disembarkation, we have reorganized our operations to do so in a staggered manner.
Our cleaning protocols have been certified and validated by AENOR, and include the following procedures:
Our cleaning procedures have been reinforced on board, garages, port facilities, and offices
Special machinery is used to guarantee further disinfection of our spaces
We offer disinfectant gel at all our access points, cafeterias, and shops for passengers and staff
The availability of seats is reduced to ensure more space between travellers
Our seats are disinfected with certified products
Special signalling has been arranged to ensure that the recommended distance is kept
We offer a safe service through the installation of screens, the use of masks, and the preferential payment by credit card
Preferential treatment is given to people over 65 in our offices, during boarding and while on board
The staff has been trained in specific hygiene and cleaning measures, and in assistance to passengers with symptoms
Hygiene recommendations for passengers and their well-being are constantly issued and disclosed on our TV screens
Any modification can be made for one year at no cost in all our fares. See the conditions here
We are at your disposal for any suggestions aimed at improving our service.