Suppliers

Billing management. You can manage and check the status of your invoicing here.

Coordination of business activities (CAE). Access to the consultation and upload the necessary information and documentation here.

• Remember that some suppliers have additional legal requirements such as installers and maintainers of extinguishing and refrigeration systems that must have available on the CAE platform the certificate of installation company, updated list of authorized workers for handling GHG gases, or quality certificate in the case of extinguishing systems.
• Environmental management in the works in our facilities. Within the CAE platform you will find the general indications on waste, spills, noise and vibrations, use and handling of chemicals, vehicles and emissions that you must take into account.

Sustainability in the purchase and contracting of products and services. Purchasing managers verify not only the technical quality of the offers, but also the sustainability criteria as a differential factor between different alternatives, so it is important that you provide us with this information: Environmental (Emissions, consumables and consumption, durability and maintenance, reuse and end-of-life, degree of circularity, origin and nature of materials), proximity), social impact, ethics and responsible governance, improved accessibility, diversity, human rights, occupational risk management, and animal welfare.

• Suppliers of any packaged product. In compliance with Article 15.3 of Royal Decree 1055/2022, of 27 December, on packaging and packaging waste, the supplier must include the product manufacturer's registration number - the packaging section responsible for each package - on all invoices or any documentation accompanying commercial transactions involving any packaged product. All packaged products require this identification without exception.
   

You can learn more about the improvements developed in collaboration with suppliers and our innovation and collaboration projects here.

As a supplier, you integrate your products and/or services into our value chain and are assessed annually to determine whether you comply with requirements and identify possible deviations and areas for improvement. If deviations are identified, you will be informed so that you can take corrective action.

The following criteria are taken into account in the assessment:

• Commitment: Quality, Environment, People and/or Sustainability (certified systems, awards and recognitions, procedure, or good practices implemented), as well as other systems related to the products/services provided (accessibility, information security, ... as the case may be), incident management and response to unforeseen events.
• Management and communication: Ease of contact and response times, management of delivery notes, invoices, reports, data, reports and other information and documents correctly. As well as compliance with generally applicable legal requirements (risk prevention, CAE, data protection, authorisations, ...). 
• Compliance with specific requirements: Conditions of product delivery or service provision according to the agreement, including specific technical and legal conditions (transport and delivery conditions, particulars, ...). results of visits or third party audits when included in the agreements.

If you have made any progress over the past year in relation to quality, environmental or social management, you can send the information to your contact at Fred. Olsen Express to be taken into account in the next assessment.