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At Fred. Olsen Express, we have safe and certified protocols

Nevertheless, your cooperation is very important. Thus, we have created this website so you can learn information on how to travel safely while following the official recommendations:

BEFORE BOARDING

Make your purchase online
Make your purchase online

Buy on our website or app and avoid queuing. If you prefer to shop at our terminal, remember to keep the recommended interpersonal distance.

Include your contact details
Include your contact details

Add a phone number or email to your purchase details. This way we can contact you if necessary and keep you updated about your trip.

Add your documentation online
Add your documentation online

 Do you need to provide extra documentation? Do it online, without stopping at a counter, through our website: 'My Documentation'.

Do not print your ticket
Do not print your ticket

You only need to bring your documentation and show it before boarding. Save paper and travel safer!

Grab your mask and learn more
Grab your mask and learn more

It's mandatory to wear it. It is also recommended you learn more about our on-board safety and hygiene measures.

WHILE BOARDING


Keep your mask on
Keep your mask on

You must wear your mask throughout the whole trip. We wear it too and remember: Behind every mask there is a smile!

Keep your distance
Keep your distance

Our spaces include new signalling so you know what the recommended interpersonal distance is. For everyone's sake, respect it!  

Sanitise your hands
Sanitise your hands

During boarding and while on board, you will find hydroalcoholic gels for safe and frequent hand cleaning.

ON BOARD

Keep your mask on
Keep your mask on

You must wear your mask throughout the whole trip. We wear it too and remember: Behind every mask there is a smile!

Everything has been disinfected
Everything has been disinfected

We have certified and safe disinfection protocols that are implemented before, during, and after each trip. More info here. 

Respect the capacity and signs
Respect the capacity and signs

For your safety, you may find capacity is limited. We have also added protective screens to serve you without contact.

Keep an eye on the screens
Keep an eye on the screens

We'll broadcast updated and relevant information on the health situation and hygiene recommendations.

DURING DISEMBARKMENT

Wait your turn
Wait your turn

And always keep the recommended distance

And remember
And remember

Disinfect your hands before leaving, and wear your mask.

Do you need more information?

Contact us!