Information & ticketsOur hours are from Monday to Sunday from 8:00 a.m. to 8:00 p.m.
Nevertheless, your cooperation is very important. Thus, we have created this website so you can learn information on how to travel safely while following the official recommendations:
BEFORE BOARDING
Buy on our website or app and avoid queuing. If you prefer to shop at our terminal, remember to keep the recommended interpersonal distance.
Add a phone number or email to your purchase details. This way we can contact you if necessary and keep you updated about your trip.
Do you need to provide extra documentation? Do it online, without stopping at a counter, through our website: 'My Documentation'.
You only need to bring your documentation and show it before boarding. Save paper and travel safer!
It's mandatory to wear it. It is also recommended you learn more about our on-board safety and hygiene measures.
WHILE BOARDING
You must wear your mask throughout the whole trip. We wear it too and remember: Behind every mask there is a smile!
Our spaces include new signalling so you know what the recommended interpersonal distance is. For everyone's sake, respect it!
During boarding and while on board, you will find hydroalcoholic gels for safe and frequent hand cleaning.
ON BOARD
We have certified and safe disinfection protocols that are implemented before, during, and after each trip. More info here.
For your safety, you may find capacity is limited. We have also added protective screens to serve you without contact.
As part of our protocol against COVID, we have converted our fast ferries into smoke-free spaces, so smoking is not allowed during your trip, in any area of our ships.
We'll broadcast updated and relevant information on the health situation and hygiene recommendations.
DURING DISEMBARKMENT
And always keep the recommended distance
Disinfect your hands before leavin, and wear your mask.
Contact us!