Information & ticketsOur hours are from Monday to Sunday from 8:00 a.m. to 8:00 p.m.
Nevertheless, your cooperation is very important. Thus, we have created this website so you can learn information on how to travel safely while following the official recommendations:
Buy on our website or app and avoid queuing. If you prefer to shop at our terminal, remember to keep the recommended interpersonal distance.
Add a phone number or email to your purchase details. This way we can contact you if necessary and keep you updated about your trip.
Do you need to provide extra documentation? Do it online, without stopping at a counter, through our website: 'My Documentation'.
You only need to bring your documentation and show it before boarding. Save paper and travel safer!
It's mandatory to wear it. It is also recommended you learn more about our on-board safety and hygiene measures.
You must wear your mask throughout the whole trip. We wear it too and remember: Behind every mask there is a smile!
Our spaces include new signalling so you know what the recommended interpersonal distance is. For everyone's sake, respect it!
During boarding and while on board, you will find hydroalcoholic gels for safe and frequent hand cleaning.
We have certified and safe disinfection protocols that are implemented before, during, and after each trip. More info here.
For your safety, you may find capacity is limited. We have also added protective screens to serve you without contact.
We'll broadcast updated and relevant information on the health situation and hygiene recommendations.
And always keep the recommended distance
Disinfect your hands before leaving, and wear your mask.
DISCOUNTS FOR RESIDENTS IN THE CANARY ISLANDS.
Residents in the Canary Islands are entitled to a 75% discount when travelling between the Canary Islands and the rest of the territory of Spain, in interisland routes and in the internal maritime line of La Gomera.
This travel discount for Canary Islands residents is established by Decree 196/2017, of 4th August, of amendment of Decree 222/2000, of 4th December, which provides for the subventions regime for Island and interisland maritime transport (http://www.gobiernodecanarias.org/boc/2017/153/001.html.); it is executed through Order of 7th February 2018 (http://www.gobiernodecanarias.org/boc/2018/036/009.html) and is subject to approval of the laws passing The Budget for the State of Spain and for the Region of the Canary Islands every year; it is also regulated in Royal Decree 1340/2007 of 11th October, of amendment of Royal Decree 1316/2001, of 30th November, for transport services between the Canary Islands and the rest of the territory of Spain (https://www.boe.es/buscar/doc.php?id=BOE-A-2007-18085).
In order to benefit from this discount, you must prove that you are a resident in the Canary Islands, in accordance with Royal Decree 1340/2007 of 11th October, of amendment of Royal Decree 1316/2001, of 30th November, for transport services between the Canary Islands and the rest of the territory of Spain (https://www.boe.es/buscar/doc.php?id=BOE-A-2007-18085). As established by Royal Decree-Law 1/2014, article 4.2 (https://www.boe.es/buscar/doc.php?id=BOE-A-2014-747): “residence must be mandatorily verified through the electronic system for verification of residence (SARA), providing the National Id. Document number when purchasing the ticket and exhibiting such document when embarking.”