Info COVID-19
  • Travel is currently not recommended, except for reasons that cannot be postponed. If you travel, always stay informed here.
  • If you need to travel, it is mandatory to wear a mask and deliver a responsible statement to justify the need for your trip. Find out and download it here.
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Purchase Online

Purchase Online

Take advantage of our online purchasing system and get your Fred. Olsen ticket fast and easy!

Easy! Only 3 clicks

Select origin and destination, timetable, and payment method.

Very convenient

Purchase with ease from any internet-enabled device.

So easy to make Appurchase!

Download our App and get your ticket, easier than ever! iOs / Android.

Save time

No need to personally get to the office. Check our schedules and availability online, with no waiting time!

All hand-made

Save your order summary and all trip info: in your email!

Up-to-date with offers

Sign up for our newsletter and be the first to know about our offers and promotions.

Group reservation

Group reservation

We adapt to your needs!

That's why we offer a set of saving packages and discounts for groups and organizations (+ 9 people) to those who wish to travel inter-island on our ships.

Is this your case? Contact us now: grupos@fredolsen.es or fill out the form here.
 

Ferry Bus

Ferry Bus

TEMPORARILY SUSPENDED DUE TO COVID-19

We care about the planet, a lot! (and your comfort too). That is why, as part of our sustainable strategy, we make inland connections easier thanks to our inter-islands routes, minimising the environmental impact, as well as your worries pre and post trip!

With our free Ferry Bus service, your trip starts earlier and does not end at the port. How we do it? We take you to the departure/arrival ports, covering the following routes:

Passengers for Gran Canaria - Tenerife route

View Ferry Bus Itinerary

Passengers for Fuerteventura - Gran Canaria route

View Ferry Bus Itinerary

Passengers for Tenerife - La Gomera and Tenerife - La Palma routes

View Ferry Bus Itinerary

Passengers from Gran Canaria – Huelva

View Ferry Bus Itinerary

Passengers from Huelva - Canary Islands

View Ferry Bus Itinerary

Passengers from Tenerife – Huelva

View Ferry Bus Itinerary

You can check the timetables at the Fred. Olsen office where the ferrybus is set to depart.

You must book 48 hours in advance to ensure spaces adapted for wheelchairs.

The Ferry Bus service is not enabled to transport pets.

 

Your ticket on your phone

Your ticket on your phone

For your convenience, we have a free Ferry-ticket information service via SMS to your mobile. Once the purchase is completed, you will receive all the details of your trip.

Call center Spanish / English

Call center Spanish / English

Call Center phone number: +34 902 100 107.

For any need or help, go to our call center. It will offer, from Monday to Sunday from 8.00am to 20.00 pm:

Personalized service

Spanish and English speakers

Buying tickets services

Information service

Changes in the original ticket

Collection and redemption of points

Additionally, our call center offers you a comprehensive and personalized care for freight and logistics services:

Book and purchase tickets

Modifications and changes

Information service

CARING FOR PEOPLE WITH LIMITED MOBILITY

CARING FOR PEOPLE WITH LIMITED MOBILITY

All our ships are accessible to wheelchair users and people with reduced mobility*.

*Except for the Gold Class on the Bonanza Express, which has no mechanical lifting systems.

BOARDING AND DEPARTURE

BOARDING AND DEPARTURE

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BOARDING, DEPARTURE<br> AND FOOT TRAFFIC

BOARDING, DEPARTURE
AND FOOT TRAFFIC

BOARDING AND DEPARTURE<br>WITH VEHICLES

BOARDING AND DEPARTURE
WITH VEHICLES

You must be present at boarding sufficiently in advance, as indicated in the general conditions of transport, which you can consult on your ticket; and have available the documentation indicated on it. In the event of non-compliance with the above-mentioned time limits, passengers and/or their vehicles shall automatically lose their reservation.

During boarding and departure on foot, you must use the passenger access or the ramps, and follow the instructions of the crew at all times. Do not interrupt the passage of the other passengers, and advance only through the areas marked for the transit of people on foot. Keep in mind that the surfaces, in particular the outside of the ship, can be wet and slippery. It is recommended that you board with comfortable footwear and clothing and that you advance with caution, taking into account the specific

Travel with pets

Travel with pets

Can you travel with your pet?

Yes and, for their safety, provided that you meet the following requirements:

 

 

Do you need more info? Do you have questions or is your case special? Contact our call centre now.

Luggage / Lockers

Luggage / Lockers

You can carry up to 20 kg / person.

The luggage shall be transported in the space of the ship designated by the company.

The company shall not be liable for the transport of valuables. 

It is forbidden to transport objects of illicit trade, as well as those articles and/or goods considered dangerous under the IMDG code (according to the general transport conditions).

 

 

Inter-islands travel: carry what you need with the greatest possible comfort. How we do it?

 

In the lounge

In the lounge

Luggage trolley

Luggage trolley

You can travel with a piece of luggage, in addition to handbags, as long as their dimensions and weight do not obstruct transit, access or exit areas from the ship, through the gangway or to the garage, and / or that their characteristics do not pose a risk to the safety of the ship and to other passengers.

You cannot occupy a seat with luggage.

Get it right before boarding, and pick it up upon arrival (except for the boat that covers the Fuerteventura - Lanzarote route, which holds packages and luggage aboard the boat).

Lockers

Lockers

You can keep your luggage locked and safe until arrival to the destination for just €1.

This cost includes the insurance coverage.

You can travel with a piece of luggage, in addition to handbags, as long as their dimensions and weight do not obstruct transit, access or exit areas from the ship, through the gangway or to the garage, and / or that their characteristics do not pose a risk to the safety of the ship and to other passengers.

You cannot occupy a seat with luggage.

Get it right before boarding, and pick it up upon arrival (except for the boat that covers the Fuerteventura - Lanzarote route, which holds packages and luggage aboard the boat).

You can keep your luggage locked and safe until arrival to the destination for just €1.

This cost includes the insurance coverage.

No trolleys, lockers or lounges may be used for the transport of goods.

You can carry your luggage in your vehicle in the same conditions as for road traffic.

You shall not carry items on the outside that exceed the dimensions of the vehicle, nor transport dangerous products, without informing Fred. Olsen Express before issuing the ticket.

 

Intra-island travel (La Gomera inland route): choose whether to carry your luggage with you or place it in the containers you will find on board, you decide!

 

Destination guidelines

Destination guidelines

Get the most out of your trip using the online destination guides, loaded with useful information on the lucky islands Fred. Olsen Express travels to:
 

Places of interest

What to eat

Recommendations

Events

Map of the island

Weather Info

Do you want to know all that and more? Access our destinations now:

Gran Canaria, Tenerife, Fuerteventura, Lanzarote, La PalmaLa Gomera and Huelva.

And one more thing! To make the most out of your trip, discover our offfers.

Bills emision

Bills emision

You can get your invoice online from our website.

Free service

24 hours

Immediate

After purchasing the ticket.

In our inter-islands trips, whether you travel in Regular Class or in Gold Class, or our intra-island route, our on-board services will guarantee you a pleasant trip... time will fly!
Shop on board

Shop on board

Among all the varied and interesting gifts and items available in the stores of our boats, you will find many from our own brand!

“Fred Olsen - The Collection”

A brand that stands as a quality benchmark across its product range.

Modern, attractive, dynamic, and inspired by our passion: the sea!

You can also find "Fred Olsen The Collection" at the Hotel Jardín Tecina store in La Gomera.

A plus in your purchases

Exchange your Fred Olsen Express Plus Card points for products at our store!

Bar and Cafeteria

Bar and Cafeteria

All our ships have an on-board bar and cafeteria service where you will be able to choose among a wide variety of snacks and drinks.
Find our offers and special menus on board the different ships and routes offered by Fred Olsen Express, and enjoy your trip with a full belly and a happy heart!

Children's recreational area

Children's recreational area

Our boats covering inter-island routes have recreational areas where children can enjoy playing during the trip. This way you can have fun together!

Ball pit      |     Area with swings

Complete your child’s experience by visiting our on-board shop, where you will find children's items they will love!

Satellite Television

Satellite Television

Fred Olsen Express, as a leading and pioneering company in passenger service, has a satellite connection with full coverage to enjoy high-quality DTT television aboard all its ferries covering inter-island routes.

Sit back, relax in front of the TV, and entertain yourself during the route!

...you will reach your destination in a heartbeat.

Benchi Express Audioguide

Benchi Express Audioguide

Enjoy our “Benchi Express Audioguide”  while traveling around La Gomera.

Our Audioguide is available in Spanish, English, and German on board our Benchi Express vessel and uncovers all the secrets of the southern coast of this beautiful island.

Come on board and learn while traveling!.

 

 

On your trip between the Canary Islands and Huelva, which we operate in collaboration with Baleària, we combine the best of both companies to offer you a variety of services that assure you a comfortable and entertaining journey.
Accommodations

Accommodations

On our vessel, you can choose among a variety of accommodations in cabins or lounge seats. Choose yours and travel in total comfort!

Lounge seats
Lounge seats
Lounge seats
VIP lounge seats
VIP lounge seats
VIP lounge seats
Cabins
Cabins
Cabins
Restaurants

Restaurants

Haute cuisine at sea! Our Smart Ship offers a wide and varied selection of restaurants.

CAFETERIA

CAFETERIA

SELF-SERVICE RESTAURANT

SELF-SERVICE RESTAURANT

Self-Service Restaurant:

Among other options, you will find low-salt dishes, special menus for children, vegetarians, and vegans, as well as gluten- or lactose-free meals.*

This restaurant allows you to pay the meals for your trip in advance by purchasing our Travel Extra “Onboard Menu”. This Extra can be added during your ticket purchase process and is available for all accommodations that do not include any meal in its fare (accommodations in Lounge seats). The price of this supplement is € 25 per adult passenger and € 18 per child passenger and includes breakfasts, lunches, and dinners on board **.

* If you would like to purchase any special meal please inform our crew at the reception of our ship at your arrival.

** Drinks are not included. Infant meals (between 0 and 3 years) must be paid on the boat.

OUTDOOR BAR

OUTDOOR BAR

Self-Service Restaurant:

Among other options, you will find low-salt dishes, special menus for children, vegetarians, and vegans, as well as gluten- or lactose-free meals.*

This restaurant allows you to pay the meals for your trip in advance by purchasing our Travel Extra “Onboard Menu”. This Extra can be added during your ticket purchase process and is available for all accommodations that do not include any meal in its fare (accommodations in Lounge seats). The price of this supplement is € 25 per adult passenger and € 18 per child passenger and includes breakfasts, lunches, and dinners on board **.

* If you would like to purchase any special meal please inform our crew at the reception of our ship at your arrival.

** Drinks are not included. Infant meals (between 0 and 3 years) must be paid on the boat.

Families

Families

In order to make your journey more pleasant, we offer entertainment options and services for families.

FAMILIES

FAMILIES

Services for families:

Cots/ high-chairs / changing facilities / drawing set / children's menu

Entertainment

Entertainment

AUDIOVISUALS

AUDIOVISUALS

TABLE GAMES

TABLE GAMES

This Smart Ship offers digital on-demand entertainment services and features Smart TV in all cabins.

SLOT MACHINES

SLOT MACHINES

WIFI

WIFI

WIFI:

Internet available upon payment on board.

Prices:

  • 3 hours: € 2.95 for one device
  • 3 hours: € 6.95 for three devices
  • For full trip: € 5.95 for one device
  • For full trip: € 14.95 for three devices
     

The Smart Ship Abel Matutes offers free WhatsApp connection during the whole journey.

This Smart Ship offers digital on-demand entertainment services and features Smart TV in all cabins.

WIFI:

Internet available upon payment on board.

Prices:

  • 3 hours: € 2.95 for one device
  • 3 hours: € 6.95 for three devices
  • For full trip: € 5.95 for one device
  • For full trip: € 14.95 for three devices
     

The Smart Ship Abel Matutes offers free WhatsApp connection during the whole journey.

Other services

Other services

In addition, in order to offer you more services, we also provide you with the following:

GIFT SHOP

GIFT SHOP

PREPAYMENT OF MEALS

PREPAYMENT OF MEALS

Gift and travel necessities store:

The store offers snacks and other food products.

Fred. Olsen Express and Baleària offer the possibility of paying in advance the meals of your trip, by purchasing our Travel Extra "On board menu". This option can be added during your purchase process and is available for all Lounge seat accommodations.

The price of this Extra is € 25 per adult passenger and € 18 per child, and includes breakfasts, lunches, and dinners in our self-service restaurant *.

* Drinks can not be paid in advance. Infant meals (between 0 and 3 years old) must be paid on board.

 MOBILE PHONE CHARGERS

MOBILE PHONE CHARGERS

PETS

PETS

Pets:

Our ship offers a space with 34 cages. If you want to visit your pet during the journey, please check the visiting hours at the ship's reception. More information on pet transport: https://www.fredolsen.es/en/travel-with-pets

PRM

PRM

Facilities for people with reduced mobility:

5 Adapted lounge seats / Adapted toilets in communal areas / 2 Safety anchorage points for wheelchairs / 5 adapted cabins (2 for persons with reduced mobility and 3 sensorials cabins) / Lifts between all hold and passenger decks)

Gift and travel necessities store:

The store offers snacks and other food products.

Fred. Olsen Express and Baleària offer the possibility of paying in advance the meals of your trip, by purchasing our Travel Extra "On board menu". This option can be added during your purchase process and is available for all Lounge seat accommodations.

The price of this Extra is € 25 per adult passenger and € 18 per child, and includes breakfasts, lunches, and dinners in our self-service restaurant *.

* Drinks can not be paid in advance. Infant meals (between 0 and 3 years old) must be paid on board.

Pets:

Our ship offers a space with 34 cages. If you want to visit your pet during the journey, please check the visiting hours at the ship's reception. More information on pet transport: https://www.fredolsen.es/en/travel-with-pets

Facilities for people with reduced mobility:

5 Adapted lounge seats / Adapted toilets in communal areas / 2 Safety anchorage points for wheelchairs / 5 adapted cabins (2 for persons with reduced mobility and 3 sensorials cabins) / Lifts between all hold and passenger decks)

Make your trip an even better experience with our gastronomic and leisure offers.
Laguna Grande Restaurant

Laguna Grande Restaurant

Enjoy the Laguna Grande Restaurant at the heart of the Garajonay National Park

Mirador de Abrante Restaurant

Mirador de Abrante Restaurant

Mirador de Abrante - Land, sea and sky.

Las Rosas Restaurant

Las Rosas Restaurant

Discover all that the Las Rosas Restaurant has to offer you.

Hotel Jardin Tecina

Hotel Jardin Tecina

 Discover all that the Hotel Jardín Tecina has to offer you.

Tecina Golf

Tecina Golf

Discover all that the Tecina Golf course has to offer you.